FAQ
Questions, answered.
- What does Aedo actually sell?
- Two things. The app, where you generate on-brand product imagery yourself and pay only for the frames you keep. And websites: we build your store at a fixed price, then keep it running on a monthly care retainer. You can take either on its own, or both.
- What do I pay for?
- Only frames you keep. Generating is free within your plan's monthly allowance, and passing a frame or a frame that fails our label check costs nothing. Keeping a frame (to unlock its clean, un-watermarked image) costs 20 credits; you start with 8 free generations and enough credits to keep up to 7.
- What is label-verification?
- Before a frame reaches you it's OCR-checked against your real product label to catch corrupted or warped text. It's an automated check, not a guarantee, so always give a frame a look before you keep it. If a label ever slips through, tell us and we'll re-shoot it free.
- What's a product soul?
- A trained identity reference for one SKU: train it once from a few real photos so your shoots stay consistent with the real bottle, label, and proportions.
- Do you store my product images?
- Your reference images and approved frames live in your private studio storage. They're used to generate and verify your imagery, nothing else.
- What does a website build cost?
- A fixed price, quoted before anything is charged. A brochure site starts at $2,000 and an ecommerce store at $3,000. We scope it on a call first so the fixed price stays honest for both of us.
- What does the monthly care retainer cover?
- Keeping the site alive: hosting, updates, security patches, backups, uptime monitoring, and a set number of edit hours each month. The higher tiers add Shopify upkeep, aedo imaging credits, and managed Google and Meta campaigns. Month to month, cancel any time.
- Can you take over a site someone else built?
- We start with a paid takeover audit, because we won't put a care retainer on a codebase we haven't read. After that you can move onto a retainer like any other client.
- Do you do AI imagery, traditional photography, or both?
- Both, deliberately. Some shots are studio-photographed, some are generated and finished in post. We pick the right tool per shot, and every frame is label-checked before it reaches you.
- Who's behind Aedo?
- A Sydney studio working with Australian DTC brands. We built the studio's craft into the app so any brand can run it, and we build and look after the stores that imagery ends up on.